Information according to
Art. 13 and Art. 14
GDPR on data processing

You have accessed this document via a link because you wish to inform yourself about our handling of (your) personal data. In order to fulfill our information obligations according to Art. 12 et seq. of the General Data Protection Regulation (GDPR), we are happy to provide you with our information on data protection below:

1.         Who is responsible for data processing?

The responsible party within the meaning of data protection law is

Viamedici Software GmbH and Viamedici Deutschland GmbH Hertzstraße 14

D-76275 Ettlingen

+49 7243 9498-0

d.fischer-van-sickle@viamedici.de

You will find further information about our company, details of the people authorized to represent it and further contact options in the imprint of our website www.viamedici.com/imprint/

2.         Our data protection representative

You can reach our designated data protection officer at the following contact options: Viamedici Software GmbH

Der Datenschutzbeauftragte Hertzstraße 14-22

D-76275 Ettlingen

+49 7243 9498-0

data-privacy@viamedici.com

3.         Which of your data is processed by us? And for what purposes?

When you enter a business relationship with us, we collect the following data:

  • Salutation, first name, surname,
  • Name of your company,
  • Address,
  • A valid E-mail address,
  • Phone number (landline and/or mobile),
  • Fax number, if

The collection of the data takes place

  • For prospect management;
  • For contract initiation/conclusion;
  • To serve you appropriately;
  • For correspondence with you;
  • For advertising purposes, we are entitled to do so pursuant to § 7 3 of the German Unfair Competition Act (UWG) or you have given us your consent to do so.

As a matter of principle, we collect and use personal data of our users only to the extent that this is necessary for the provision of a functional website as well as our content and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by legal regulations.

We are entitled under the legal conditions of § 7 Abs.3 UWG to use the e-mail address that you provided when concluding the contract for direct advertising for our own similar goods or services. You will receive these product recommendations or satisfaction surveys from us regardless of whether you have subscribed to a newsletter.

If we have received data from you, we will generally only process it for the purposes for which we received or collected it.

Data processing for other purposes can only be considered if the legal requirements pursuant to Art. 6 para. 4 of the GDPR are met. We will, of course, comply with any information obligations pursuant to Art. 13 para. 3 GDPR and Art. 14 para. 4 GDPR in this case.

4.         On what legal basis is this based??

The legal basis for the processing of personal data is in principle – unless there are still specific legal provisions – Art. 6 GDPR. The following possibilities come into consideration here:

  • Consent (Art. 6 1 lit. a GDPR)
  • Data processing for the fulfillment of contracts (Art. 6 1 lit. b GDPR)
  • Data processing based on a balance of interests (Art. 6 1 lit. f GDPR)
  • Data processing for the fulfillment of a legal obligation (Art. 6 1 lit. c GDPR)

If personal data is processed based on your consent, you have the right to withdraw your consent at any time with effect for the future.

If we process data on the basis of a balancing of interests, you, as the data subject, have the right to object to the processing of personal data in accordance with the provisions of Art. 21 GDPR.

5.         How long will the data be stored?

We process the data as long as it is necessary for the respective purpose.

Insofar as statutory retention obligations exist – e.g. under commercial law or tax law – the personal data concerned will be stored for the duration of the retention obligation. After expiry of the retention obligation, it is checked whether there is a further need for processing. If there is no longer a need, the data will be deleted.

As a matter of principle, we carry out an examination of data towards the end of a calendar year regarding the need for further processing. Due to the amount of data, this check is carried out about specific types of data or purposes of processing.

Of course, you can at any time (see below) request information about the data we have stored about you and, if it is not necessary, request deletion of the data or restriction of processing.

6.         To which recipients will the data be forwarded?

Your personal data will only be passed on to third parties if this is necessary for the performance of the contract with you. The transfer is permissible based on a balance of interests within the meaning of Art. 6 Para. 1 lit. f GDPR, we are legally obliged to pass on the data or you have given your consent to do so.

7.         Where is the data processed?

We process your personal data primarily in data centers in Germany and Europe.

8.         Your rights as a „person concerned”

According to the EU General Data Protection Regulation, you have the following rights:

If your personal data is processed, you have the right to obtain information about the data stored about you (Art. 15 GDPR).

In the case of a request for information that is not made in writing via a contact address already stored in our systems, we ask for your understanding that we may require proof from you that you are the person you claim to be.

If inaccurate personal data is processed, you have a right to rectification (Art. 16 GDPR).

If the legal requirements are met, you can request the deletion or restriction of processing as well as object to the processing; a right to data portability also exists (Art. 17, 18, 20 and 21 GDPR).

If you make use of your above-mentioned rights, we will check whether the legal requirements for this are met.

You have the right to object to the processing of your data in connection with direct marketing, according to Art. 21 para. 1 and 2 GDPR, if this is done based on a balancing of interests.

For further information, please refer to our detailed privacy policy on the Internet at: www.viamedici.com/privacy-policy

or we will be happy to send you this information upon request. To exercise your rights, please contact the data protection officer.

9.         Right of complaint

You have the right to complain about the processing of personal data by us to the competent supervisory authority for data protection.

Der Landesbeauftragte für den Datenschutz Baden-Württemberg Postfach 10 29 32

70025 Stuttgart or:

Der Landesbeauftragte für den Datenschutz Baden-Württemberg Königstraße 10a

70173 Stuttgart

Phone: +49 (0)7 11/61 55 41 – 0

Fax: +49 (0)7 11/61 55 41 – 15

E-Mail: poststelle@lfdi.bwl.de

Frost and Sullivan –
Product and Leadership Award

We are grateful and proud to have earned this award!

Being recognized as the 2023 Frost & Sullivan Product Leadership award winner for the product management and marketing industry is an honor. Our EPIM4 has been recognized as successfully addressing manufacturers’ and distributors’ needs for comprehensive solutions.

Frost and Sullivan, 2023

Viamedici Awarded
Gold Medal in PIM

We are proud to have received the Software Reviews Product Information Management Gold Medal 2023 and have listed Viamedici as a leader in PIM.

Software Reviews had this to say about Viamedici EPIM:

“The Enterprise Product Information Management suite Viamedici EPIM offers the utmost reliability and convenience in maintaining, administering, and supplying product data, marketing information, and media assets. With this comprehensive solution, you have your product data under control, in all languages and throughout the entire process chain. Viamedici EPIM is a real enterprise application designed for company-wide use, large numbers of users, and maximum amounts of data. State-of-the-art architecture and comprehensive scalability ensure the best performance and operating security even under high load.”

Info-Tech, Software Reviews Gold Medal, 2023

Viamedici MDM ranked #1

We are extremely proud to announce that we have been ranked #1 in Software Reviews 2023 by Info-Tech.

The EPIM suite by Viamedici was given a composite score of 9.2/10 based on customer testimonials, vendor capability, and feature satisfaction. There are good reasons that Viamedici holds a 99,3% customer retention rate and 94% of users are likely to recommend our products. 100% percent of the customers surveyed would renew with Viamedici at the end of the term.

Info-Tech, Software Reviews Gold Medal, 2023

PIM Leader 2022

100% satisfied customers!

We are honored to announce that we have been selected as the PIM (Product Information Management) -Leader 2022 by Info-Tech amongst 13 providers!

Viamedici EPIM offers the utmost reliability and convenience in maintaining, administering, and supplying product data, marketing info and media assets. 100% users plan to renew and 93% likely to recommend based on their all-around positive experiences.

Info-Tech, Software Reviews Leader, July 2022

HOT VENDORS AWARD

HFS Research, Hot Vendors Q1 2022, April 2022

“The combination of PIM, dynamic product configuration, powerful multi-language, and real-time data is exactly what companies need to win in a digital market, and it makes Viamedici a Hot Vendor.”